Effective Date: October 15, 2026 (version 3.0)
These Terms of Use ("Terms") govern your use of the mailin application ("App") developed by EcoSanskriti Innovation Pvt Ltd ("Developer", "we", "us"). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. Description of Service
mailin is an email archive analyzer for Mac, iPhone, and iPad. It allows you to import, view, search, filter, analyze, and export email archives in various formats (MBOX, EML, EMLX, MSG, PST, OST, NSF, and ZIP). All processing is performed locally on your device. The App has no network capability: it does not connect to any mail account, cloud AI provider or server, including ours.
2. Eligibility
You must be at least 13 years of age to use the App. If you are under 18, you must have your parent or guardian's consent. By using the App, you represent and warrant that you meet these requirements.
3. Subscriptions and Purchases
- Free Tier: You may use mailin for free. The free tier works with the newest 500 emails of your archive (list, search, analytics, exports and the AI assistant alike), with a daily allowance of AI questions.
- mailin Personal & Professional: Premium features are available via auto-renewable subscriptions (monthly or yearly) or a one-time lifetime purchase.
- Auto-Renewal: Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.
- Cancellation: You can manage and cancel subscriptions at any time in System Settings > your Apple ID > Subscriptions (Mac) or Settings > Apple ID > Subscriptions (iPhone/iPad). Cancellation takes effect at the end of the current billing period. You will retain access to premium features until the period ends.
- Lifetime Purchase: The lifetime option is a one-time, non-recurring purchase that grants permanent access to premium features for the tier purchased.
- Pricing: Prices are displayed in the App and may vary by region. All payments are processed through Apple's App Store. We reserve the right to change pricing at any time; existing subscribers will not be affected until their next renewal period.
- Family Sharing: All purchases support Family Sharing when enabled through your Apple ID settings.
- Free Trials: If a free trial is offered, it will automatically convert to a paid subscription at the end of the trial period unless cancelled.
4. Refunds
Refunds are handled by Apple in accordance with their refund policy. We do not process refunds directly. To request a refund, visit reportaproblem.apple.com.
5. Privacy and Data
Your email data is processed on your device. We do not collect, store, or transmit your email content or personal data. AI features use Apple's on-device models and the NaturalLanguage framework only; there is no cloud AI. The App's sandbox grants it no network entitlement, so it cannot send your data anywhere. The only network activity associated with the App is Apple's own handling of in-app purchases. For full details, see our Privacy Policy, which is incorporated into these Terms by reference.
5a. Files You Share and Other Apps
Exports, Review Packs, team case folders and files sent to other apps (for example DEVONthink) are written only where you choose. Once a file leaves the App, its handling is your responsibility and is governed by the terms of the app or service you use with it. Third-party names are used only to describe compatibility; DEVONthink is a trademark of DEVONtechnologies, LLC and Outlook is a trademark of Microsoft Corporation. mailin is not affiliated with or endorsed by either company.
6. Your Content and Data
You retain all rights to your email data and any content you import into the App. We do not claim ownership of your data. You are solely responsible for ensuring you have the legal right to access and process any email data you import into the App.
7. Acceptable Use
You agree to use mailin only for lawful purposes and in compliance with all applicable laws and regulations. You must not:
- Use the App to process email data you do not have authorization to access.
- Attempt to reverse-engineer, decompile, or disassemble the App.
- Use the App to violate any person's privacy rights or data protection laws.
- Redistribute, sublicense, or resell the App or any part thereof.
- Use the forensic features of the App in a manner that violates applicable laws regarding evidence handling in your jurisdiction.
8. AI and Analysis Disclaimer
The App includes AI-powered features such as sentiment analysis, topic extraction, anomaly detection, and predictive coding. These features are provided for informational and analytical purposes only. AI analysis results may not be 100% accurate and should not be used as the sole basis for legal, professional, or business decisions. The Developer makes no representations regarding the accuracy, completeness, or reliability of AI-generated analysis.
9. Forensic Tools Disclaimer
The App includes forensic tools such as hash verification, audit logging, chain of custody tracking, Bates numbering, and evidence tagging. These tools are designed to assist with email analysis and document review but are not certified forensic tools. Results should be independently verified before use in legal proceedings. Deleted-email recovery finds only what remains inside the files you import and cannot guarantee that any deleted message is recoverable or complete. Hidden timestamps and signature checks report what the message headers contain; they do not prove who sent a message or when. Text read from scanned attachments may contain recognition errors. The Developer does not guarantee that the forensic features meet the evidentiary standards of any particular jurisdiction. Users are responsible for compliance with applicable rules of evidence and legal requirements.
9a. Scripts and Automation
Scripts, rules and Shortcuts actions change tags, holds, notes and numbering only after you confirm a dry run that shows each change. You are responsible for the scripts you write or install and for the changes you approve.
10. Intellectual Property
mailin and its original content, features, and functionality are owned by the Developer and are protected by copyright, trademark, and other intellectual property laws. The App name "mailin," its logo, and associated branding are trademarks of the Developer.
11. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components. Email parsing results may not be 100% accurate for all file formats or encodings.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE DEVELOPER'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify, defend, and hold harmless the Developer from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the App, your violation of these Terms, or your violation of any rights of a third party.
14. Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights. Since mailin does not collect any personal data, most GDPR provisions do not apply. However, you have the right to:
- Know what data is processed (none is collected by us).
- Delete all locally stored data at any time through the App's Settings.
- Contact us with any data protection inquiries at sasmalgiri@gmail.com.
15. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. Since mailin does not collect, sell, or share any personal information, these rights are inherently satisfied. We do not sell or share personal information as defined under the CCPA/CPRA.
16. Export Compliance
The App uses Apple's standard encryption frameworks (CryptoKit) for hashing and data integrity purposes. You agree to comply with all applicable export and re-export control laws and regulations when using the App.
17. Termination
These Terms are effective until terminated. Your rights under these Terms will terminate automatically if you fail to comply with any of their provisions. Upon termination, you must cease all use of the App and delete all copies. Sections 11, 12, 13, and 10 shall survive termination.
18. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India. Nothing in these Terms limits your statutory consumer rights under the laws of your country of residence.
19. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
20. Entire Agreement
These Terms, together with the Privacy Policy and Apple's Licensed Application End User License Agreement, constitute the entire agreement between you and the Developer regarding the App and supersede all prior agreements and understandings.
21. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. We will notify users of material changes through the App or by other appropriate means. Continued use of the App after changes constitutes acceptance of the revised Terms.
22. Contact
For questions about these Terms, contact us at:
- Email: sasmalgiri@gmail.com
- Support: mailin Support Page